Privacy Policy

1. About Growksy

Growksy is a Software-as-a-Service (SaaS) platform that enables users to connect and manage multiple WordPress websites from a centralized dashboard.

Users may monitor websites, manage products, orders, pages, posts, plugins, themes, receive notifications and access website summaries.

2. Information We Collect

Account Information

• Full Name
• Email Address
• Mobile Number
• Country
• User Role
• Account Credentials

Connected Website Information

• Website URL
• Website Name
• WordPress Version
• Theme Information
• Plugin Information
• Product Information
• Order Information
• Posts and Pages Information
• Website Status Information
• Performance Monitoring Data

Device Information

• Device Type
• Operating System
• Browser Information
• App Version
• Push Notification Token

3. Information We Do Not Collect

• Credit Card Numbers
• Banking Credentials
• Biometric Data
• WordPress Administrator Passwords

Payment transactions are processed through authorized payment providers.

Fingerprint authentication is processed locally on the user's device and is never transmitted to Growksy.

4. How We Use Information

• Create and manage accounts
• Authenticate users
• Connect WordPress websites
• Provide dashboard summaries
• Deliver notifications
• Send service emails
• Improve platform performance
• Prevent abuse and fraud
• Provide customer support

5. Connected Website Permissions

By connecting a website to Growksy, you confirm that you own the website or have authorization to manage it.

You remain responsible for all actions performed through your account.

6. Push Notifications & Email Alerts

• Website Activity
• Product Updates
• Order Updates
• Security Events
• Account Activity
• Subscription Status
• Platform Announcements

7. Data Sharing & Disclosure

Growksy does not sell, rent or trade personal information.

We may share data with trusted service providers necessary for operating the platform.

8. Data Security

• HTTPS / SSL Encryption
• Access Controls
• Authentication Systems
• Security Monitoring
• Secure Infrastructure Practices

9. Data Retention

Information is retained only as long as necessary to provide services, comply with legal obligations and maintain platform security.

10. Account Deletion

Users may request account deletion by contacting support or below button.

Connected websites may be disconnected and personal data may be deleted or anonymized subject to legal requirements.

Delete My Account

11. Third-Party Services

Growksy may interact with certain third-party services to provide its functionality.

• WordPress websites connected by users.
• OneSignal for push notification delivery.
• Payment processing providers where applicable.

When a user connects a WordPress website, Growksy accesses and processes data necessary to provide website monitoring and management features.

Push notifications are delivered through OneSignal. Device notification tokens may be processed solely for notification delivery.

Growksy is not responsible for the privacy practices or security of third-party services.

12. International Data Processing

Information may be processed and stored in jurisdictions where Growksy or its service providers operate.

13. Children's Privacy

Growksy is not intended for individuals under 18 years of age.

14. User Rights

• Access personal information
• Correct inaccurate information
• Request deletion
• Withdraw permissions
• Request processing details

15. Changes To This Policy

We may update this Privacy Policy from time to time. Continued use of Growksy after updates constitutes acceptance of the revised policy.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team.